Refund & Return Policy
Clear information for the partners, customers, and businesses we serve.
Important: Return requests must be approved in advance and reported within 2 days of delivery.
We want you to be satisfied with your order. Please review our return policy below.
Authorization Required
No returns will be accepted without confirmation from our team. Any return request not approved in advance by our customer service team will not be honored.
Timeframe & Conditions of Returns
- Only merchandise with a manufacturing defect may be returned, and only within 2 days of receiving your order.
- Missing items from an order must also be reported within 2 days of receipt.
- Items must be unused, undamaged, in original packaging, with all contents intact.
- If returned items do not meet these conditions, the customer will be responsible for any related fees, and no refund will be issued.
How to Request a Return
- Contact our customer service team within 2 days of receiving your order at info@americanbrandsllc.com.
- Provide your order number and describe the issue, including whether it is a defect or missing item.
- If approved, you will receive confirmation and return instructions.